Improving Your Law Firm Communication
Effective communication is essential for law firms and all businesses. Poor communication can take its toll on your firm's employees and clients. Here are a few tips on how your law firm can improve your communication systems.
In an article for LexBlog, Zach Glaser states that communication methods should be secure and functional. Your clients' confidenti...
How Empathy and Compassion Brings Firm Success
One of the biggest components of creating a positive client experience is to demonstrate compassion toward your client through what may be one of the worst times of their life. To be understood and heard is invaluable for clients when working with a law firm.Below are some simple refreshers that can help attorneys handle their cases and client relationshi...
Happy International Women's Day 2023
Today is International Women's Day (IWD)! IWD began in 1911. It is a global day designed to celebrate the achievements of women and advocate for gender equality issues. The theme for this year is "Embrace Equity."
The IWD website states, "The campaign aims to encourage important conversations on Why equal opportunities aren't enough and Why equal isn't a...
Worker and Consumer Advocates Urge COPRAC to Issue Opinion on 'Unenforceable' Contract Terms
According to Public Justice, a coalition of worker and consumer advocates have been advocating for the Committee on Professional Responsibility and Conduct (COPRAC) in California to write a formal opinion that states it is unethical for attorneys to encourage their corporate clients to include fine print in their contracts that is 'unenforceable,' such as...
Advocate Capital Webinar: Law Firm Taxes with Robert Wood
We are excited to announce our upcoming webinar, ‘Law Firm Taxes’, with Donna Jones, President and Director of Client Experiences with Advocate Capital, Inc., and Robert W. Wood, Tax Lawyer and Managing Partner at Wood LLP.
Join us for an educational conversation about law firm taxes. Explore methods of presenting tax information best suited for your firm...
Invoice Tips for Law Firms
In order to avoid receiving late payments, it’s important to understand that clients being forgetful is sometimes part of the human experience. Your firm should communicate clearly with your client regarding your billing cycle at some point and keep you both on track through digital reminders and modern processes. Below are some tips that can make the bil...
Repurposing and Refreshing Your Law Firm Marketing Content
When your law firm is brainstorming marketing content for your firm, it can be helpful to occasionally look at your past content to see what performed well and repurpose or refresh it. Doing so can introduce content that you know your audience enjoyed to new audiences you may not have reached before.
Refreshing the content would be rewriting and updating...
Measuring And Analyzing Your Firm's Marketing Efforts
Brainstorming, planning, creating, editing, publishing: These are all steps in the marketing process for your law firm, but one of the most essential steps is analyzing your results. If you want to grow your law firm and attract new customers, you need to know how to analyze your marketing efforts and adjust them often.
According to The Legal Examiner, it...
Your Law Firm Brand
Your brand is what defines your law firm and makes you stand out from your competitors.
You want your firm's brand to be genuine and show through all aspects of your business. Doing a thorough analysis of your law firm's marketing and client interactions to ensure that it is consistent and accurate to the brand you want to portray can be beneficial.
Barba...
Preparing Your Law Firm For a Recession
With a potential economic recession on the horizon, it's important to take time to plan for the future and learn from history so that your law firm can continue to sustain and grow no matter the economic circumstances.
According to Julie Savarino of Attorney at Work, during the Great Recession studies showed that businesses benefitted from continuing the...